(ERP) 28.8 . 2006 $47.7 . 2011. 2006 ERP $9.2 , 18% 2005 .
(HCM) $10 . , , .
(CRM) - SAP, Oracle, salesforce.com, Aspect amdocs. 40% ( $3.4 . 2005 ).
, (PLM) 9.7%, .
10% 2005-2006 . 8%. 12 , Oracle, SAP, Accruent, American Express S2S Dun & Bradstreet (D&B), , 10% .