IBM 2009 ., : . 2009 . IBM 23.6 . , 7% . $3.2 ., 14%. - - (Global Technology Services), 40% . - (Global Business Services) 18.4%. 21.7% 16.6% . , IBM: WebSphere, Information Management, Tivoli, Lotus Rational, 2%, 12%. $1.7 . .